effinite wisdom

effinity's thoughts on digital marketing and the world around us.

Since 2005, the biggest increase in internet-use has been with 70-75 year-olds. 45% of 70-75 year-olds are currently online.
(2009 study conducted by the Pew Internet & American Life Project)

84% of Germans aged 19-29 said they would rather do without their current partner or their car than forego their connection to the Web. Living without a mobile phone was also unthinkable for 97% of those questioned in that age range.
(itfacts.biz)

73% of Americans go online in November 2008
(itfacts.biz)

As of May, 2009, 58% of online consumers currently own a mobile phone capable of connecting to the Web. Of the online consumers with Web-enabled phones, 21% own a smartphone, 8% own an iPhone(TM), and 29% own another type of Web-enabled phone.
(itfacts.biz)

57% of TV viewers in the US who have Internet access use both mediums at the same time at least once a month
(itfacts.biz)


12% of Americans create or work their own online journal or blog, while 23% of Americans contribute writing, files or other content to their employer’s website.
(itfacts.biz)

An average US household spent $1,229 on consumer electronics products in the past 12 months, $176 less than in the prior year, according to Consumer Electronics Association.


For a few years now the average American has been engaged in what has lovingly been coined, “Social Networking.” Social Networking is defined as a website or online community where people with shared interests and/or activities are attracted to places on the web where they can share those interests with others.
You can reconnect with old friends from high school on Facebook, find a local band on MySpace, request a recommendation on LinkedIn, or read celebrity tweets on Twitter.  Sounds great, but “user” beware, not all social networking is good social networking. Here are 7 cons of social networking that some don’t consider: 


1.    Time Suck- according to Facbook.com, more than 8 billion minutes are spent on Facebook each day (worldwide). Wow.


So a lot of client’s come to us asking for a website, thinking that is the best way to take advantage of marketing on the internet. The truth is that while a good website is key to most digital marketing plans, it is only one element. Digital marketing is a broad category that includes banner advertising, search engine optimization (SEO), pay per click, email, RSS, blogging, advergaming, and social networking. You get the idea.


Digital marketing is about interaction, highly targeted demographics, and quantifiable results. This may seem like a broad topic, sometimes it’s easier to define what is not digital marketing. Print Advertising, direct mail, Radio, TV, and outdoor do not offer the instant response and analytical data of digital and should be thought of as more traditional marketing. While these are still viable channels it is hard to get an exact calculation of outreach, and response times are much more variable. There are many innovations in these mediums that are giving more direct data, but they still lack the precision of digital channels.


Because of its reporting capabilities digital integration with traditional campaigns can make it easier to benchmark success and adjust messages quickly to respond to audience preferences. This allows marketers to more effectively gage the effectiveness of broad based outreach campaigns. 


Another key aspect to digital marketing is that it is constantly evolving. It is possible to reach out to audiences at different levels and get them more engaged with brands in new ways. For instance using a well-planed social networking strategy it is possible to create a dialog with your customers that gives them a sense of brand ownership. If done correctly this will lead to an increase in word of mouth referrals, effectively turning your audience into another marketing channel.


At its heart digital marketing is about using internet based communication to get closer to your customers. Digital marketing lets you reach out to highly targeted audiences and hear what they have to say. By effectively interacting with your audience your company becomes more agile and can expect quantifiable returns on marketing investments.


It's too Easy Being Green.

Posted by: Matt Henkle

Tagged in: rants , marketing channels

Green is in. Not only the color, but “green” is everywhere. In the housing market, finance, manufacturing, and most prominently marketing. Companies go out of their way to advertise their product as green, looking for any angle or way that they are, or can be, environmentally friendly, even if they’re not. Some companies will go as far as making changes to their business process, manufacturing techniques or even changing the products themselves if it means they can market it as green.


Saying No to Clients

Posted by: M Charles Egan

Tagged in: website design , rants , process

In my career I’ve been at agencies that have had differing opinions on how to treat clients. These have run the gamut from complete appeasement to yelling at them in front a crowd of their coworkers. While it is hard to justify the later, I think it is just as much a disservice to say yes to all client requests.


I think clients are looking for honest advice, sometimes that means telling them that what they are planning is not the most effective way to accomplish the task. Don’t get me wrong; our clients are very informed about their own products and services. The truth is that we do not really design websites for our clients. This may sound strange, but when it comes down to it, we are developing websites for our client’s customers.


With more than 85% of Americans active on the Internet, it is no big surprise that Search Engine Marketing (SEM) is a great way to promote your business. So what do you to need know to get started? I’m going to attempt to get you on the right track to successful SEM and share with you my understanding of how search engines work.


1.Not defining goals for your site. It sounds simple-- but many companies approach websites as something they are required to have and consequently do not demand results. You should treat any marketing expense, including website development, as an investment. A website development plan that is not based solidly on your business goals is wasting marketing resources. If you don’t set realistic goals and measurements for your website, it is impossible to tell how effective your investment has been. This means that you need quantifiable business based website results. Website analytics make it easy to track results and tie them to concrete business goals (e.g. conversion rates, sales).  

2. Building a site for you instead of your target audience. If our customers already thought like we did then marketing would be easy. The truth is that it can be very difficult to have the perspective of your target audience.  As businesses, we become so closely involved with what we do on a daily basis that it becomes hard to remember what’s important to outside audiences. On the flip side--there is another tendency to overload your audience with all of the reasons that you believe set your company apart. Communicate with the people using your site and get to know what they are looking for. Then-- build a simple and distinct hierarchy in your message and site structure to educate your audience on your key competitive advantages.


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m. charles egan

M. Charles Egan (Charlie) is the Managing Partner and the head of strategy at effinity. Charlie is in charge of new business development for effinity and helps clients develop effective digital solutions. Within the company, he oversees sales, strategy and client service. Charlie leverages his extensive knowledge of marketing, interactive media, usability, and search engine optimization to develop effective business tools that are specific to client's needs and budgets.

Before starting effinity, Charlie help build a start-up and worked as a digital creative director on the Chicago Board of Trade, MF Global accounts as well as building digital marketing efforts for a varity of business ranging from start-ups to Fortune 500 companies.

Charlie also leads effinity's web design and solution development collaboration with partner agencies in the Chicago area. He maintains an active presence within the design programs at many local universities and colleges, and is a graduate of the Loyola University of Chicago.

With three young children and a small business the small amount of free time Charlie has is spent trying to find time to ski, rooting for the Bears, learning woodworking, and cooking.

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michael tomasino

Mr. Tomasino has served with effinity since its inception. Michael supervises web production and has a wealth of experience managing development teams. Michael is results focused and has an expertise in implementing open source solutions. He diligently manages schedules to ensure deliverables are on time and on budget.

Michael’s goal is to make sure that client’s messages are optimized and adapted to fully utilize the presentation media. Michael graduated from Loyola University Chicago with a BA in Visual Communications.

In his free time, (and also not so free time), Michael is an avid tech enthusiast, dedicating most of his tweets and retweets to it. He strives to adhere to an active lifestyle naming snowboarding, soccer, basketball and running as a few favorite activities.

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matt henkle

Mr. Henkle has worked with effinity since August 2008 as the head of Client Relations. He works to develop solution based marketing strategies and manages effinity’s social media department. Matt is instrumental in identifying marketing opportunities that allow clients to optimize their integrated marketing strategy through a wide array of marketing channels.

 

With years of experience in social media and nontraditional marketing, Matt prides himself with staying ahead of pace with the latest forms of economical outreach. Matt graduated from DePaul University with a BA in Art History with a concentration in Design.

 

Outside of work Matt enjoys writing music, taking pictures and being outdoors.

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